Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be faulty, damaged during transit, or not as described on our website. You'll need the receipt or proof of purchase and clear evidence of the issue.

To start a return, contact us at info@bethesdapharma.com. Items sent back without authorization will not be accepted.

Contact us at info@bethesdapharma.com for any return questions.

Damages and issues
Inspect your order immediately upon delivery. Contact us at info@bethesdapharma.com within 7 days if items are defective, damaged, or incorrect.

Exceptions / non-returnable items
We cannot accept returns for: opened products, perishable goods, custom-made items, or products with broken seals. Contact info@bethesdapharma.com with questions.

Refunds
Approved refunds will be processed to your original payment method within 10 business days after we receive and inspect your return. Contact info@bethesdapharma.com if you haven't received your refund after 15 business days.